Module 3: What's performance management?

 What words do you think are important in these definitions? Note those you think are relevant.

Definition 1

Performance management is the process of ensuring that a set of activities and outputs meets an organization’s goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks. (Source: Wikipedia)

Definition 2

Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organization. The communication process includes clarifying expectations, setting objectives, identifying goals, providing feedback, and reviewing results. (Source: University of California, Berkeley)

Definition 3

Performance management is a set of processes and systems aimed at developing an employee so they perform their job to the best of their ability. Performance management is not aimed at improving all skills. In fact, good performance management focuses on improving the skills that help an employee do their job better. This means that it is about the strategic alignment of one’s work to the group and organizational goals. (Source: AIHR: Academy to Innovate Human Resources)

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